Effective Date: May 4, 2025

LadyChar (“we”, “our”, or “us”) operates the website https://ladychar.com. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our site.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: Name, email address, shipping address, phone number, and payment details.

  • Account Information: Username, password, and other credentials.

  • Order Details: Products purchased, order history, and preferences.

  • Technical Data: IP address, browser type, device information, and browsing behavior.

  • Cookies and Tracking Technologies: To enhance user experience and analyze site traffic.

2. How We Use Your Information

We utilize the collected data for purposes including:

  • Processing and fulfilling orders.

  • Communicating with you about orders, products, and promotions.

  • Personalizing your shopping experience.

  • Improving our website and services.

  • Complying with legal obligations.

3. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: Such as payment processors and shipping companies.

  • Legal Requirements: If required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • Accessing the personal data we hold about you.

  • Requesting correction or deletion of your data.

  • Objecting to or restricting certain data processing activities.

  • Withdrawing consent where processing is based on consent.

To exercise these rights, please contact us at info@ladychar.com.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@ladychar.com